Overall Experience – 5.0 out of 5

The care my dad received was very good. He was very confused and upset at times.

The carers, and deputy manager, were very patient with him and did all they could to make him comfortable, particularly at the end of his life when he was receiving end-of-life care for a week.

My mum was always made to feel welcome as she visited Dad every day during his four-month stay.

Overall Experience – 4.0 out of 5

I was very impressed with Dad’s quality of care, especially when it came to end of life.

They did their very best to keep him comfortable, nothing was too much trouble! Their generosity extended to me for the time I spent there.

Overall Experience – 5.0 out of 5

My mum moved Sutton Mum’s only been at Sutton Lodge since middle of September, but the change is amazing, Mum is back thanks to all the staff who work there, brilliant. Hall and Lodge from another care home who just couldn’t meet her needs.

Overall Experience – 5.0 out of 5

Staff are kind, caring, respectful and seem to care about each individual. Highfield Care Centre Care is very clean.

Overall Experience – 5.0 out of 5

Overall, a positive experience. Great, caring staff. My husband is treated with dignity, no task is too small. I am treated with respect. Always informed about my husband’s well-being.

The staff are caring towards visiting loved ones and always available for a chat, a supportive shoulder to cry on and a friendly face.

Overall Experience – 5.0 out of 5

I have to be honest, my biggest fear and that of my mother herself was for her to end up in a residential care home. It was always a case of, “God Forbid!” I must say, I am delighted with the way my mum has settled into The Sycamores Care Home.

Overall Experience – 5.0 out of 5

Ever since a good friend of mine was moved to the Priestley Care Home in September 2022, I have visited every week on a regular basis. During my visits, I am always impressed by the high level of support, along with the high standard of good, positive care.

Overall Experience – 4.0 out of 5

I knew the time would come when my husband needed a care home. It was the hardest thing we have done. After a couple of weeks, he settled in fine. The staff are loving and kind.

Overall Experience – 5.0 out of 5

I cannot praise the staff at The Hawthornes enough for the care my mum is receiving. She is happy and settled and the care she receives is outstanding. The staff are extremely welcoming and friendly. Nothing is too much trouble when you ask.

Overall Experience – 5.0 out of 5

Cantley Grange has looked after my mum only for a short time, accommodation and food very high standard. Managers are well-trained and experienced. The staff, from seniors, carers, cleaners and kitchen all have residents’ well-being at first thought. The advice given has helped towards future care needs for her.

Overall Experience – 5.0 out of 5

Looked after Mum for years, never had a problem.

Overall Experience – 5.0 out of 5

Crystal Court Care Home is a very clean, warm and welcoming. The staff, especially the manager, friendly, helpful and patient. My husband is well cared for and although bedbound always looks comfortable and above all I know he is safe.